How newspapers can survive in the age of the Internet

by Neil Bonner on November 12, 2009

in Innovation

Photo credit: Matt Callow.

Photo credit: Matt Callow.

I have been mulling about whether or not I should renew my subscription to the Wall Street Journal. Don’t get me wrong, I think the WSJ is the best newspaper produced today. So, my dilemma has nothing to do with the quality of their product, my dilemma has to do with the cost. Get this: for me to renew daily delivery and online access, the cost is $441 per year. Granted the demographic for WSJ subscribers is affluence, but come-on, I’m not an AIG executive.

Information should be priced using open contracts.

This got me thinking about a creative music label that I’ve recently discovered: Magnatune. (Stick with me; I’ll circle back to the WSJ in a moment). Magnatune’s tagline and business philosophy is, “We are not evil”. All of their music catalog can be played in their entirety (no lame 30 second samples) at 128 Kbps, contains no DRM, 50% of the cost of their music goes directly to the artist, and most importantly they use an open contract or variable pricing model for the music. Users are allowed to pay what they feel is a fair price for the album as long as the payment is within a given price range.

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WordPress and iPhone App integration

by Neil Bonner on November 9, 2009

in Social Media

I love the WordPress Open Source content management blog publishing system. I’ve been using and configuring WordPress systems for several years and the number of plug-ins and add-ons to the extensible platform is truly amazing.

The iPhone is really a powerful computer that fits into your pocket.

About seven months ago I gave up my ancient Motorola Razor for a new iPhone 3GS. As I’ve told others, I believe the iPhone is a “game changer”. What makes it so is that the iPhone is really a powerful computer that fits into your pocket. Oh, and it’s also a phone. But that is almost besides the point.

If you use WordPress and own an iPhone or an iPod Touch, there are three applications that you should consider using to make running your blog easier.
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Opens Source Software and the White House

by Neil Bonner on October 29, 2009

in Government, IT Strategy

The White House recently announced that it has moved to Drupal, an open source content management system (CMS) to power the WhiteHouse.gov website. This is great news as it legitimizes the use of open source within the federal space. Federal CIOs should realize that most of the web is powered by open source software including premier web properties such as Google and Facebook.

WhiteHouse.gov is now powered by Drupal.

WhiteHouse.gov is now powered by Drupal.

The new White House system runs on what is called a LAMP technology stack (Linux, Apache, MySQL and PHP). The LAMP stack is all open source. It is widely considered secure, offers high performance and is stable.  The White House chose Red Hat Linux as their supported distribution, and for enterprise search they are using Apache Solr. After the story was announced via the AP, Tim O’Reilly blogged the details of the technology choices and the reasons for making the switch.

More than just security, though, the White House saw the opportunity to increase their flexibility. Drupal has a huge library of user-contributed modules that will provide functionality the White House can use to expand its social media capabilities, with everything from super-scalable live chats to multi-lingual support. In many ways, this is the complement to the Government as Platform mantra I’ve been chanting in Washington. When you build a vibrant, extensible platform, others add value to the foundation you establish; when you join such a platform, you get the benefit of all those features you didn’t have to develop yourself.

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Social Media Success Story: How the TSA defended its reputation

October 20, 2009

The point of this is that it is too late to start using social media tools like blogs and Twitter in the middle of a PR crisis. You must already be familiar with the tools, the social media customs, and have established yourself as honest and transparent.

You must be willing to admit when you’ve made a mistake, learned a new lesson, and be willing to stand up for yourself when someone is wrongly accusing you of something that is simply not true – as was the case with Mommy Blogger “Nic”. Over time, you establish a reputation and (hopefully) credibility.

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IdeaFactory and Government Innovation

October 12, 2009

It could have been a huge flop – and we were OK with that outcome. Our position all along was that the IdeaFactory was just an experiment. Fast forward two and a half years later, the IdeaFactory has become an ingrained program within TSA. As of September, we passed a notable milestone; the IdeaFactory has generated 10,000 ideas.

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CIO’s can learn customer service lessons from the local car dealership

September 30, 2009

There is an important lesson here. It is insufficient to the bottom-line to just have quality people in your organization. The way in which people are organized and structured is critically important to achieving successful outcomes.

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Relaunch of ye olde website

September 28, 2009

If you are wondering about the domain name, michelangelo.com, I was the first to register the domain back in 1995 – during the period where Network Solutions just started charging for domain name registrations. Before that time, anyone could register a domain name for free.

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